adj

impersonal

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adj

Not personal or individual; without warmth, feeling, or a personal connection.

"The rejection letter felt cold and impersonal."

"Large call centres can make customer service feel impersonal."

How to Use Impersonal

Learner’s notes

In plain EnglishLacking warmth, feeling, or a human touch — treating people like numbers rather than individuals.

Common pairings

impersonal tone impersonal service cold and impersonal

more impersonal comparative, impersonals plural, most impersonal superlative

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The rejection letter felt cold and _____.

From French impersonnel, from Latin impersonalis, "not personal."

coronal rational diagonal personal seasonal national optional regional hormonal fictional emotional irrational